Zid Buzz's Privacy Policy —
Your Data, Our Responsibility

Welcome to the Zid Buzz platform. By using the Zid Buzz website and its associated services, you agree to the terms outlined in this Privacy Policy. We want you to have a clear understanding of how your information is used — so this document has been written in plain, easy-to-read language.

This Privacy Policy applies to all Zid Buzz services, the mobile version, and any new features launched in the future. If you disagree with any part of this policy, please stop using our platform and contact the support team.

Zid Buzz collects your information in several ways. Below we clearly outline what types of data are collected and under what circumstances.

We Never We do not store your bank PIN, card CVV, or payment passwords. Payment information is processed directly on the secure servers of the relevant payment gateway.

When you use the Zid Buzz website in accordance with its Privacy Policy, certain technical data is automatically collected. This includes your device type, operating system, browser version, and internet connection details. This helps us improve platform performance and monitor security.

Zid Buzz uses your data solely for specific, legitimate purposes. We never use it for unnecessary or unethical ends. The key purposes for which we use your information are outlined below.

• Account Management: To create, maintain, and secure your Zid Buzz account.
• Identity Verification (KYC): To meet legal obligations and prevent fraud.
• Transaction Processing: To process deposits, withdrawals, and bonus distributions.
• Customer Service: To respond to your questions, complaints, and requests.
• Personalized Experience: To recommend games and offers tailored to your preferences.
• Security Monitoring: To detect account hacking, money laundering, and fraud.
• Responsible Gaming: To identify problem gaming behavior and provide appropriate support.
• Legal Compliance: To comply with regulatory requirements and meet legal obligations.
• Platform Development: To analyze user experience and improve our service quality.

Zid Buzz never sells your personal information. However, in certain circumstances, limited data may be shared with trusted third parties. In every case, strict confidentiality agreements are observed.

• Payment Processor: bKash, Nagad, Rocket, DBBL — only the information necessary to complete a transaction is shared.
• Identity Verification Services: With licensed verification service providers for the KYC process.
• Game Provider: Limited data shared as required to operate third-party games.
• Legal Authorities: Information may be required to be disclosed under court order or government directive.
• Anti-Fraud System: Specialist service providers for fraud detection and prevention.

Zid Buzz employs industry-leading security technology to protect your data. Our security infrastructure is built with multiple layers, so even if one layer fails, your information remains safe.

• 256-bit SSL Encryption: All data transmissions are secured with military-grade encryption.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall & DDoS Protection: Advanced network security to protect against cyber attacks.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Encrypted Database: All stored data is kept in encrypted form.
• Restricted Access: Only authorized personnel may access data, strictly on a need-to-know basis.

Please keep in mind — no platform can guarantee 100% security online. That's why it's important to keep your password strong and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.

Zid Buzz uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Required to operate the core functions of the site. These cannot be disabled as the site would not function properly without them.
• Functional Cookies: To remember your preferences — such as language settings and login details.
• Analytics Cookies: To understand which sections of the site are most visited. This does not reveal your identity.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling certain cookies may cause some features of the site to not function properly.

Under Zid Buzz's Privacy Policy, you have several important rights. We respect these rights and process any request within 30 days.

• Right to Know: You can find out what information we hold about you and why.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request that your data be deleted in certain circumstances.
• Right to Restrict Processing: You can temporarily opt out of having your data used for specific purposes.
• Right to Data Portability: You can receive your data in a readily readable format.
• Right to Object: You can object to your data being used for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

How long Zid Buzz retains your data depends on the type of information and applicable legal requirements.

• Account Information: For the duration the account is active and a minimum of 5 years after closure (legal obligation).
• Financial Transactions: Minimum 7 years — in accordance with tax and financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: For the duration the account is active and 2 years after closure.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.
• Support Chat Logs: Retained for up to 1 year after the issue is resolved.

Once the designated retention period expires, Zid Buzz will securely delete your data or anonymize it so it can no longer be linked to you personally.

Zid Buzz strictly does not collect information from anyone under 18, nor are minors permitted to participate on the platform. Age verification is mandatory at registration.

• Date of birth is verified at the time of registration.
• Age is re-verified during the KYC process.
• Any account found to belong to a person under 18 will be suspended immediately.
• Any data collected from a minor is deleted immediately upon discovery.

Zid Buzz reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, you will be notified in advance via your registered email or SMS.

• At least 14 days' notice will be given before any major changes take effect.
• Continued use of the site after a new policy is published will be considered as acceptance.
• Archived versions of previous policies are available upon request.

For any questions, requests, or complaints about this Privacy Policy, please reach out to our dedicated Privacy Team. We take every message seriously.